We provide corporate, education and leisure travellers with peace of mind, whenever – and wherever – they travel.

We continually monitor worldwide events to provide our travellers and their organisations with real-time updates and risk mitigation tools that help keep them safe, while also supporting them 24/7 with access to medical, travel and security assistance services.
doctors smiling and talking
At World Travel Protection, it doesn’t matter how big – or how small – the medical emergency is, we’re here to help. Our large team of medical experts are available 24/7 to support travellers, ensuring they receive the best possible care, as fast as possible.
World Travel Protection staff in meeting at Brisbane command center

We are security assistance experts committed to helping travellers prevent or mitigate travel risks and supporting them when something goes wrong. No traveller plans to be involved in a security incident, but incidents can – and do – happen.

Woman using mobile phone and laptop on a flight

Traveller safety is our top priority, so immediate help via our 24-hour emergency assistance hotline is always only one phone call away. Plus, our Travel Assist App keeps travellers informed with pre- and mid-trip alerts relating to any relevant or nearby security risks.

Woman using mobile phone and laptop on a flight

Travel Risk
Management

Traveller safety is our top priority, so immediate help via our 24-hour emergency assistance hotline is always only one phone call away. Plus, our Travel Assist App keeps travellers informed with pre- and mid-trip alerts relating to any relevant or nearby security risks.

WTP home page laptop and phone icon

Travel Tools That Protect 24/7

Our Travel Risk Management Tools help mitigate risk, monitor crises in real-time, and provide around-the-clock support.

World Travel Protection staff at Brisbane command center working at their desks
Person using mobile phone on a flight
World Travel Protection staff member using headset to speak to customers at desk

We ensure our customers stay up to date with the latest global COVID-19 risks via our exclusive Travel Risk Management Tools. Customers can monitor current outbreaks using our coronavirus travel risk map, as well as receive instant travel alerts via our app and around-the-clock guidance from our dedicated global travel risk management team.

Our security experts and risk managers can keep in contact with travellers via our market-leading Travel Assist App. Its geolocation capabilities mean we can locate the user with pinpoint accuracy in an emergency to continually assess any potential risks and exit routes in real-time.

TravelCheck displays up-to-date risk and infection scores, at-a-glance information on travel destinations and need-to-know information on departure and arrival requirements, as well as the COVID-19 policies of 75+ major airlines.

World Travel Protection staff at Brisbane command center working at their desks

COVID-19 Travel Risks
& Advice

We ensure our customers stay up to date with the latest global COVID-19 risks via our exclusive Travel Risk Management Tools. Customers can monitor current outbreaks using our coronavirus travel risk map, as well as receive instant travel alerts via our app and around-the-clock guidance from our dedicated global travel risk management team.

Person using mobile phone on a flight

NEW
Travel Assist App

Our security experts and risk managers can keep in contact with travellers via our market-leading Travel Assist App. Its geolocation capabilities mean we can locate the user with pinpoint accuracy in an emergency to continually assess any potential risks and exit routes in real-time.

World Travel Protection staff member using headset to speak to customers at desk

Try Our New COVID
TravelCheck

TravelCheck displays up-to-date risk and infection scores, at-a-glance information on travel destinations and need-to-know information on departure and arrival requirements, as well as the COVID-19 policies of 75+ major airlines.

World Travel Protection World Map Showing Our Command Center Locations

Our three global Command Centres in Toronto, Brisbane, and London are state-of-the-art assistance platforms backed up with a robust business continuity plan. We also have a supporting center in Buenos Aires through our sister company Universal Assistance.

These global emergency assistance Command Centres are staffed with qualified personnel, including doctors, registered nurses and registered paramedics, and security, case managers and logistics professionals who operate seven days a week, 24 hours a day, 365 days a year.

Key Facts About WTP

Calls for help
every year
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Repatriations & evacuations conducted every year
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Emergency assistance cases handled every year
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Countries & territories covered
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Manage Travel Risk with the ISO 31030 Guidance

The ISO 31030 is an industry-first best practice framework that helps organisations evaluate and manage their travel risks effectively. We’ve developed an FAQ page and a self- audit guide to help you and your team review your travel risk policies and identify any potential gaps in your current processes.

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Consulting

  • Can Add On To Your Existing TRM Plan
  • Rely On Experts To Identify Gaps In Your Policy
  • Ensure Your Duty Of Care Obligations Are Met
  • ISO 31030 Experts
  • Work With Top Experts At Cost
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Comprehensive Assistance

  • Insurance & Travel Security Assistance Go Hand In Hand
  • Customers Get Access To Premium Care
  • Avoid The Complication Of Two Separate Solutions
  • Supports Your Customer’s Travellers & Risk Managers
  • Protecting Your Organisation’s Reputation & Duty Of Care Agenda

Broker Services

We work with Brokers and seamlessly integrate with insurance companies

Our best-in-class intelligence and technology, paired with our teams and service packages, are what sets us apart. 

How We Support Our Clients
Explore Our Case Studies Below