Supporting an LGBTQ+ traveller after an assault in Bali
After being assaulted in a bar in Bali, a traveller contacted World Travel Protection for help. The individual wanted to report the incident to the…
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When duty of care falls to you, don’t wait until something goes wrong.
Eliminate gaps in travel coverage, care, and intelligence now.
International travel always carries an element of risk, and insurance only kicks in after an emergency happens. It doesn’t help you avoid medical and security risks before they happen, or give your people the support they’ll need during their distress. It’s not enough to be reactive when sending employees and students abroad. Let them know they are actively taken care of.
Get a full network of support that’s nimble, comprehensive, and connected.
Your 24/7 travel protection team.
For more than 30 years, World Travel Protection has helped travellers, expatriates, and organisations wisely prepare for travel as well as prevent and mitigate risks. With 24/7 support, we provide immediate access to the right experts whenever trouble arises, and even provide follow-up services once a traveller returns home.
Our Command Centers staffed with full-time registered nurses, paramedics, doctors, and security professionals tap into our extensive GlobalCare Network, so you and your team will get expert, immediate help no matter where you’re located.
How we keep your travellers safe
Signing up or switching is simple.
Get a quote.
Fill out our quick form to let us know what type of coverage you’re looking for, and a member of our team will reach out to discuss specific details for a custom plan.
Get coverage.
Once you’ve reviewed our proposal and decided to move forward, we’ll coordinate everything to get you up and running seamlessly – even if you’re switching from another provider.
Get peace of mind.
With World Travel Protection on your team, your travellers will be equipped, protected, and confident, no matter what.
Quality assistance and fast, expert service, whenever, wherever you need it.
24/7 emergency support
Easy-to-use app
Real-time security and risk updates
Doctors, nurses and paramedics with experience in EDs, trauma centres, and medical retrieval
Location scouting, security assessments and intelligence briefing
Cultural, engagement and security training
Trauma and welfare counselling
How we support our clients
Explore our client case studies below.
Coordinating a complex medical evacuation from the United States to Australia
The traveller was safely repatriated after 19 days in hospital, with continuous bed-to-bed medical care by a specialist aeromedical doctor and critical care nurse.
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Calls for help every year
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Repatriations & evacuations conducted every year
Our three global Command Centres in Toronto, Brisbane, and London are state-of-the-art assistance platforms backed up with a robust business continuity plan. We also have a supporting center in Buenos Aires through our sister company Universal Assistance.
These global emergency assistance Command Centres are staffed with qualified personnel, including doctors, registered nurses and registered paramedics, and security, case managers and logistics professionals who operate seven days a week, 24 hours a day, 365 days a year.
Manage travel risk with the ISO 31030 guidance
The ISO 31030 is an industry-first best practice framework that helps organisations evaluate and manage their travel risks effectively. We’ve developed a Self-Assessment Guide and Masterclass to help you and your team evaluate the strength of your organisation’s duty of care compliance against the ISO 31030 industry standard.
Discover the tech that keeps travellers in the loop
Our Travel Assist App helps travellers on-the-ground, informing them in real-time of emerging or endemic risks directly in their travel path.
This allows travellers to take ownership of their own safety, continuously monitor their environment, or call for reassurance or further information about emerging or evolving situations if they need.
Location sharing
Travellers have the ability to share their location within a general 5km radius. This ensures they receive relevant information while alleviating concerns of constant tracking. High-precision tracking is also available and is triggered when the traveller activates the emergency call button.
Countries of interest
To help travellers better prepare for future trips, they have the power to add any number of countries to their interest list within our Travel Assist App. Once added, they’ll gain access to each country’s intelligence report and can view all alerts for those countries on the app.
24/7 Emergency assistance
Our Travel Assist App connects travellers to emergency help whenever they need it. If a medical or security issue impacts their trip, they can click the ‘Emergency Assistance’ button within our app. This immediately triggers their location and provides the option to call our 24-hour Command Centre.
World-class global intelligence tools
Do you want to learn how to best keep your travellers safe? Schedule a demo of our Travel Risk Management Tools by clicking the button below. We’ll demonstrate why over one million customers have chosen World Travel Protection to support them through our emergency medical, security and travel assistance services.
Stay on top of shifting global travel, medical & security risks
Plus gain exclusive access to resources, products and trends before they hit the market
Member testimonials
Trusted worldwide, World Travel Protection gives travellers peace of mind with expert medical, security, and travel assistance. Hear what our clients have to say.