Are you looking for a medical job that matters? Want to kick-start your travel assistance career?

Join our World Travel Protection team and help us make a difference

If you believe you have the experience and the personality to become a valued member of our World Travel Protection team, check out our travel assistance job openings on our World Travel Protection LinkedIn page.

We also list our Cover-More Group-wide job vacancies through the Cover-More Group careers website, be sure to check and see if there’s a relevant travel industry career for you with our parent company.

What do we do?

We provide expert care when travellers need it most

At World Travel Protection, our customer’s health and safety is our number one priority. Our global partnership with our parent company Cover-More Group (part of Zurich Insurance Group) has enabled us to provide exceptional, personalised round-the-clock advice and assistance to corporate and leisure travellers for more than 30 years. Our World Travel Protection teams and world-class travel risk management technology help deliver 24-hour medical and travel support, information, emergency advice, and reassurance to our customers to help them feel prepared pre-tip, continue safely on their travels, or return home. Whether our customers need emergency medical advice, security assistance, or a risk assessment, our team is just a phone call – or the push of a button – away.

Discover the exceptional attributes our employees embody

At World Travel Protection, we hire people from all walks of life; it’s one of the best things about our company. However, there are three key attributes we look for when seeking candidates for vacant travel industry jobs:
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Empathy

We help customers every day in their moment of need. We’re the understanding voice on the other end of the phone line helping them through their emergency to make sure they’re not in it alone. We look for empathetic people; those who can be a lifeline for our customers in their time of need.

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Resilience

What we do isn’t easy. Every day we speak to customers in stressful emergency situations, and we help them by taking on some of that stress. We look for team members who are resilient, who will focus on getting the job done, and who won’t let the situation get them down.

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Initiative

Then our customers are in life-or-death situations, there isn’t always the time to check with a manager for advice on what to do or how to help. We look for people who show initiative; people who can think for themselves and make decisions on how to get the job done.

Learn about the varied travel assistance industry careers we offer

At World Travel Protection, we hire caring, hardworking people in the following roles:
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Medical

  • Doctor
  • Nurse
  • Paramedic
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Operations

  • Operations Manager
  • Case Manager
  • Key Client Specialist
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Security

  • Regional Security Director
  • Security Investigator
  • Security & Intelligence Lead
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Sales & Marketing

  • Business Development
  • Customer Success Manager
  • Marketing Manager
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Training

  • Global Education Lead
  • Workplace Trainer
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Networks

  • Global Network Manager
  • Network Co-Ordinator
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Risk & Compliance

  • Business Improvement Manager
  • Risk & Compliance Manager
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Support

  • Executive Assistant**
  • Service Desk Analysis**
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We care about our employees as much as we care about our customers

Our business is based on caring about and supporting our customers’ health and safety during the moments when they need it most. But our caring nature doesn’t just stop there – it extends to every member of our team.

If you commit to a World Travel Protection career, we’ll help guide you along your travel industry career path, supporting and rewarding you every step of the way.

If you become part of our team, you could enjoy the many benefits* we offer at World Travel Protection, including:

  • Flexible Work Arrangements
  • Referral Rewards
  • LinkedIn Learning & Training
  • Parental Leave Support
  • Paid Volunteering Leave
  • Free Personal Travel
  • Insurance
  • Discounted Health
  • Insurance
  • Leadership & Development Programs
  • Counselling Support
  • Subsidised Gym Membership
  • Flu Vaccinations
  • Novated Car Lease
  • Travel Discounts

Can’t find a relevant job opportunity?

We’re always open to hearing from anyone who wants to be part of the World Travel Protection team. We respect who you are and thoroughly embrace diversity, so whatever walk of life you wander, you do you and come as you are…we’ve got you!

Simply visit our Contact Us page to submit your job enquiry, or reach out to our recruiter Sarah Lucas on careers@worldtravelprotection.com if you have any questions or require assistance with your application.

*Some benefits are not available to all employees in certain geographical regions. **Part of Cover-More Group