We’ve developed a self-assessment questionnaire to help you and your team;
Evaluate the strength of your organisation’s duty of care compliance against the ISO 31030 industry standard.
- Learn the basics of Travel Risk Management.
- the health and safety of your travellers.
ISO 31030 FAQs
ISO 31030:2021 is an industry-first best practice framework that helps organisations evaluate and manage their travel risks effectively. The guidance document was developed by the International Organization for Standardization (ISO) and provides a structured approach to manage risks associated with travel. It covers policy development, program implementation, threat identification, risk assessment, and prevention/mitigation strategies. This 160-page document provides a formal approach to the development, execution, and evaluation for an organisation to review its Travel Risk Management policy. Your corporate travel management plan should carefully consider this document. To support your organisation’s adoption or benchmarking of the framework, World Travel Protection created an easy-to-use ISO 31030 Self-Assessment tool.
Organisations use the guidance document to benchmark their travel risk policies, determine if they are fulfilling their legal duty of care obligations, and ensure their travellers are safe. ISO 31030 allows travel managers to identify threats and opportunities and take ownership of travel risk.
ISO 31030 provides a globally recognised framework for managing travel-related risks effectively. For businesses that send employees abroad, it helps establish clear policies and processes to fulfil duty of care obligations, ensuring traveller safety and wellbeing.
Adopting ISO 31030 enables organisations to proactively identify, assess, and mitigate risks associated with business travel, leading to more informed decision-making and stronger risk management. It also demonstrates a commitment to best practices, which can enhance corporate reputation and compliance with legal and insurance requirements.
Contrary to popular belief, ISO 31030 is not certifiable. It simply offers a travel risk management framework to organisations to ensure their travel policies are up to date. However, our team has developed a self-assessment questionnaire based on this guidance that breaks down the 48-page document leaving you with actionable steps. Additionally, many organisations rely on our expert consulting services to ensure that their policies are up to date and in line with ISO 31030.
ISO 31030 is applicable for organisations of any type, regardless of their size or industry sector, as long as they have a travelling population. This includes commercial businesses, charitable and not-for-profit organisations, governmental agencies, and academic institutions. The guidance document is designed to be adaptable to a broad range of settings that travel managers or those responsible for the safety of their travellers should be using.
This document does not apply to tourism and leisure-related travel, except in relation to people travelling on behalf of the organisation.
How can ISO 31030 help your organisation?
The risks facing travellers today might not be the ones they face tomorrow, but a robust travel risk management program will help organisations be prepared. ISO 31030 will help you determine if your travel risk policy is good enough to fulfil your duty of care obligations.
It will also:
- Reduce legal and financial vulnerability for travel to high-risk locations
- Improve employee confidence in travel-related health, safety and security assistance
- Contribute to business continuity capability and resilience
- Demonstrate the organisation’s ability to control its travel-related risks effectively and efficiently
- Addressing expectations in terms of the security and stability of their supply chain
Download the free ISO 31030 Self-Assessment
Developed using World Travel Protection’s proven travel risk management framework, this self-assessment supports your organisation’s duty of care compliance while safeguarding your travellers’ health and safety. It will allow you to evaluate the strength of your travel risk management program and align it with the ISO 31030 industry framework.
How we support our clients
Prompt medical evacuation
Our customer, Julie, and her husband, Mark, who were four days into a threeweek holiday to India and the Maldives.
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Suspected broken ankle at base camp
Our policyholder, Jean, who was fulfilling a long-held dream of trekking to Mount Everest Base Camp in Nepal.
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