The travel risk policy guideline to help protect your business travellers.
Developed by the International Organization for Standardization (ISO), the ISO 31030 is an industry first guidance with a best practice framework for travel risk management that every organisation should carefully consider. This document provides a formal approach to the development, execution, and evaluation for an organisation to expose its risk gaps. It is a globally recognised standard for travel risk and World Travel Protection has created a one-of-a-kind ISO 31030 Self-Assessment Questionnaire that accompanies it.
The World Travel Protection ISO 31030 self-assessment questionnaire
The ISO 31030 is the first globally recognised standard for travel risk and World Travel Protection has created a one-of-a-kind ISO 31030 self-assessment questionnaire that accompanies it.
The self-assessment quesetionaire breaks down concepts within the 48-page ISO 31030 document more simply, provides prompts, and asks real questions that provide context as to whether your organisation’s travel risk management policy protects your people and fulfils your duty of care obligations.
Interested in learning more? Start by benchmarking your travel risk management program against iso 31030 standard and we’ll be in touch.

Does your travel risk management program meet today’s duty of care obligations?
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ISO 31030 FAQs
ISO 31030:2021 is an industry-first best practice framework that helps organisations evaluate and manage their travel risks effectively. The guidance document was developed by the International Organization for Standardization (ISO) and provides a structured approach to manage risks associated with travel. It covers policy development, program implementation, threat identification, risk assessment, and prevention/mitigation strategies. This 160-page document provides a formal approach to the development, execution, and evaluation for an organisation to review its Travel Risk Management policy. Your corporate travel management plan should carefully consider this document. To support your organisation’s adoption or benchmarking of the framework, World Travel Protection created an easy-to-use ISO 31030 Self-Assessment tool.
Organisations use the guidance document to benchmark their travel risk policies, determine if they are fulfilling their legal duty of care obligations, and ensure their travellers are safe. ISO 31030 allows travel managers to identify threats and opportunities and take ownership of travel risk.
ISO 31030 provides a globally recognised framework for managing travel-related risks effectively. For businesses that send employees abroad, it helps establish clear policies and processes to fulfil duty of care obligations, ensuring traveller safety and wellbeing.
Adopting ISO 31030 enables organisations to proactively identify, assess, and mitigate risks associated with business travel, leading to more informed decision-making and stronger risk management. It also demonstrates a commitment to best practices, which can enhance corporate reputation and compliance with legal and insurance requirements.
Contrary to popular belief, ISO 31030 is not certifiable. It simply offers a travel risk management framework to organisations to ensure their travel policies are up to date. However, our team has developed a self-assessment questionnaire based on this guidance that breaks down the 48-page document leaving you with actionable steps. Additionally, many organisations rely on our expert consulting services to ensure that their policies are up to date and in line with ISO 31030.
ISO 31030 is applicable for organisations of any type, regardless of their size or industry sector, as long as they have a travelling population. This includes commercial businesses, charitable and not-for-profit organisations, governmental agencies, and academic institutions. The guidance document is designed to be adaptable to a broad range of settings that travel managers or those responsible for the safety of their travellers should be using.
This document does not apply to tourism and leisure-related travel, except in relation to people travelling on behalf of the organisation.
How can ISO 31030 help your organisation?
The risks facing travellers today might not be the ones they face tomorrow, but a robust travel risk management program will help organisations be prepared. ISO 31030 will help you determine if your travel risk policy is good enough to fulfil your duty of care obligations.
It will also:
- Reduce legal and financial vulnerability for travel to high-risk locations
- Improve employee confidence in travel-related health, safety and security assistance
- Contribute to business continuity capability and resilience
- Demonstrate the organisation’s ability to control its travel-related risks effectively and efficiently
- Addressing expectations in terms of the security and stability of their supply chain

What our clients think of the ISO 31030 Self-Assessment

Our Travel Risk Management team and I used the World Travel Protection ISO 31030 Self-Assessment Tool for our program’s annual review. The tool was extremely valuable in helping us identify strengths and improvement opportunities relative to the ISO Travel Risk Management Standard. As an additional value-add, the purchase of the tool allowed us to consult with Frank Harrison who developed the tool and was involved in the authoring of the Standard.
Mark Kennedy, Senior Manager – Global Security & Fraud Macquarie Group
