AUSTRALIA &
NEW ZEALAND

November 19, 2024
10am AEST (Brisbane)

EUROPE &
AFRICA

November 19, 2024
10am GMT (London)

NORTH
AMERICA

November 19, 2024
10am PST (Los Angeles)

ISO 31030 & Travel Risk Management Masterclass

The risks facing travellers today might not be the ones they face tomorrow, but a robust travel risk management program will help organisations be prepared. ISO 31030 will help you determine if your travel risk policy is good enough to fulfil your duty of care obligations.

ISO 31030 WILL ALSO:

  • Reduce legal and financial vulnerability for travel to high-risk locations.

  • Improve employee confidence in travel-related health, safety and security arrangements.

  • Contribute to business continuity capability and resilience.

  • Demonstrate the orgs ability to control travel-related risks effectively.

  • Addressing expectations in terms of the security and stability of their supply chain.

v ()

ISO 31030 FAQs

What is ISO 31030?

ISO 31030:2021 is an industry-first best practice framework that helps organisations evaluate and manage their travel risks effectively. The guidance document was developed by the International Organisation for Standardisation (ISO) and provides a structured approach to manage risks associated with travel. It covers policy development, program implementation, threat identification, risk assessment, and prevention/mitigation strategies.

How do organisations use ISO 31030?

Organisations use the guidance document to benchmark their travel risk policies, determine if they are fulfilling their legal duty of care obligations, and ensure their travellers are safe. ISO 31030 allows travel managers to identify threats and opportunities and take ownership of travel risk.

Can organisations be ISO 31030 certified?

Contrary to popular belief, ISO 31030 is not certifiable. It simply offers a travel risk management framework to organisations to ensure their travel policies are up to date. However, our team has developed a self-audit tool based on this guidance that breaks down the 48-page document leaving you with actionable steps. Additionally, many organisations rely on our expert consulting services to ensure that their policies are up to date and in line with ISO 31030.

Who should be using ISO 31030?

ISO 31030 is applicable for organisations of any type, regardless of their size or industry sector, as long as they have a travelling population. This includes commercial businesses, charitable and not-for-profit organisations, governmental agencies, and academic institutions. The guidance document is designed to be adaptable to a broad range of settings that travel managers or those responsible for the safety of their travellers should be using.

Who should not be using ISO 31030?

This document does not apply to tourism and leisure-related travel, except in relation to people travelling on behalf of the organisation.

No organisation is immune to a crisis. Travel Risk Management is essential for all organisations.

Critical events can occur at any time and can have a significant impact on an organisation‘s bottom line, reputation, and employee morale.

While travel risk management (TRM) isn’t a new concept, it’s frequently underdeveloped compared to other risk policies and programs within an organisation. The ISO 31030 guidance can help an organisation quickly mature their TRM programs. This new guidance brings together industry best practice risk mitigation techniques to create the first global framework designed to support organisations in protecting their travelers and fulfilling their Duty of Care requirements.

What is Travel Risk Management?

Travel risk management encompasses the strategies and measures used to safeguard employees and assets before, during or after business travel or safeguarding operations abroad. It involves assessing potential threats, managing vulnerabilities, and ensuring the continuity of business processes while on the move. To navigate the dynamic landscape of travel risk management effectively, a well-structured crisis management plan is indispensable.

The ISO 31030 framework could help protect your business travellers

Use industry guidance you can trust. The ISO 31030 will determine if your travel risk policy is sufficient in fulfilling your duty of care to employees.

Register for the masterclass below.

What our clients say about us

Best Travel Assistance Company

Director of Risk and Compliance – Mentone Grammar

“Travelling with teachers and students can quickly become a challenge when things don’t go as planned. World Travel Protection has supported both our international and domestic trips for several years, providing a crucial layer of protection and support through their 24/7 emergency assistance when the unexpected occurs.

Whether we’ve needed urgent help due to illness or health concerns, it was reassuring to know World Travel Protection is there when we need it most. Having 24/7 access to Australian healthcare professionals, no matter where we are in the world, gave us invaluable peace of mind and the confidence to travel. The added benefit of direct billing to our insurer makes the entire process stress-free and easy to navigate.”

Director of Risk and Compliance – Mentone Grammar

Executive Assistant at EBM

“The whole team at World Travel Protection (WTP) has been magnificent, truly demonstrating the value and peace of mind of our partnership.

Ahead of a business trip to the Philippines, our executive team expressed safety concerns, particularly around the perceived risks of kidnapping and potential personal harm. The WTP Security team delivered a comprehensive, tailored pre-travel briefing that addressed the specific needs of our travellers, the destination, and our business objectives.

The briefing offered practical, actionable advice to mitigate potential risks and, importantly, empowered our team with the confidence to carry out this core business activity. WTP’s expertise in travel risk management was evident throughout, and we have full confidence in their ability to provide on-the-ground assistance and support whenever required on this trip.”

Executive Assistant at EBM

“We engaged World Travel Protection’s security consulting services to assess and enhance our ELT internal crisis management response.

In addition, World Travel Protection delivered Pre-Travel Security Awareness Training (PTSAT) that was tailored to support our business travellers in the complex environments we operate in- PNG, Madagascar, Philippines & Indonesia.

The security experts at World Travel Protection have lived experience in their field, making their services invaluable and more insightful than other providers we’ve worked with in the past.

Whether we are establishing a new international site, preparing our travellers for successful assignment, or responding to a crisis, we lean on World Travel Protection’s expertise to ensure the care and protection of our people and enterprise is priority.”

Director of Corporate Services at Callidus

“We engaged World Travel Protection’s security team to support a high-stakes business trip to Iraq, where our in-person attendance was critical to the success of a key meeting. With minimal lead time, WTP delivered a comprehensive written travel risk assessment, clearly outlining potential threats and practical mitigation strategies. Additionally, WTP conducted a thorough pre-departure briefing to prepare our traveller for the unique challenges of the region and implemented check-in protocols to ensure their safety throughout the trip.

Thanks to WTP’s deep regional expertise and access to emergency assistance, we felt confident and reassured sending our team member abroad. Their professionalism and responsiveness were instrumental in enabling this important engagement to proceed safely and successfully.”

Managing Director at Southern Geoscience Consultation

“World Travel Protection provides a high level of customer service to our students and staff. Its program allows our travellers to be prepared before travel and keeps them updated about changing situations during their trip. World Travel Protection’s management of emergencies in a variety of locations has also been of the highest level and personalised to the situation and traveller.”

 

Travel Manager, QUT

“World Travel Protection has continually proven it can provide a superior assistance service at a competitive cost. When our clients need it most, their team delivers. We have held them in high esteem since April 2001. They also provide reports to help us monitor the needs of our clients and at considerably less cost than other providers.”

 

National A&H Manager Australia, Chubb Insurance

About World Travel Protection

At World Travel Protection, protecting people is our priority. We have taken care of corporate and leisure travellers for over 30 years, helping them prevent and mitigate risks before they escalate and providing them with immediate access to the right experts when an emergency occurs.

If travellers need emergency help, our medical and security experts are only a phone call away. We have a team of over 200 full-time registered nurses, registered paramedics, doctors, intensive care workers and security professionals who are experts in emergency assistance. This means our travellers get the help they need, fast.

Drawing on our extensive experience and understanding of industry best practices, we work with our clients to identify their needs and ensure duty of care obligations are met – whether they’re creating travel policies for the first time or are updating a mature safety program.