Newsroom: World Travel Protection Press Coverage

Discover the top news stories from the travel industry featuring expert quotes from our leading medical, travel and security assistance experts.

kate fitzpatrick balance the grind article

Women in Tech: Kate Fitzpatrick, Regional Security Director

April 2023

As a female leader in the male-dominated tech industry, Fitzpatrick shares her insights on developing a broad range of skills, navigating different cultures, and the importance of preparation in risk management.

Read more via Balance The Grind

ITIJ women travellers survey

Female Business Travellers Feel Less Safe

March 2023

Do your female travellers feel safe? Almost a sixth of female business travellers have experienced a negative incident, ranging from minor theft to assault when travelling. What are you doing to protect them and make them feel cared for while travelling for business?

Read more via ITIJ

BTN europe

Younger travellers more worried about risks of business trips

March 2023

76% of business travellers are concerned about travel disruption and delays. The same survey also found that younger business travellers are more concerned about the risks associated with business trips than their more experienced colleagues.

Read more via Business Travel News Europe


Reasons To Be Cheerful In 2023

February 2023

Our industry continues to face tough challenges but there are still plenty of reasons to be feeling positive as we stride into 2023. Kent Hendricks, Business Development Director EMEA, and peers give us 10 for starters…

Read more via The Business Travel Mag


Security And Safety The Ultimate Goal

February 2023

Planning an event? Major sports events such as the Olympic Games and the World Cup attract a huge volume of attendees, bringing with them a raft of logistical, cultural and medical challenges. Here are some important takeaways you should consider.

Read more via ITIJ

Side view of a young businessman texting on the cellphone.

Corporate Risks: Have Insurance Execs Forgotten How To Travel?

January 2023

Regional Security Director, Paul Trotter explains how in the post COVID pandemic world, people have largely forgotten how to travel and the significant implications this has for insurance companies.

Read more via Insurance Business Mag


State Dept. Warns Cancún Visitors Against Ubers As Taxis Protest

January 2023

Taxi drivers in the state of Quintana Roo, Mexico (home of Cancun, The Riviera Maya and Tulum) are dissatisfied with app-based car services such as Uber taking business away from them.

Read more via The Washington Post


Everything you need to know about traveling to China

January 2023

China is reopening its boarders to travellers after nearly three years. Yet, the country is experiencing its largest Covid-19 surge to date. Here are the vital things you need to know before you book your trip.

Read more via The Washington Post

A professional businesswoman on her laptop working on an airplane

How To Plan A Successful Business Trip

December 2022

Regional Security Director Rodger Cook explains how getting back to basics can help rediscover the lost art of planning successful business trips for Forbes Australia.

Read more via Forbes Australia

forbes 12.22

Here’s Your Insider Guide To Renting A Car In 2023

December 2022

The days of waiting in line at the car rental office after a long flight are nearing an end. According to Forbes, more car rental companies introduced kiosks and apps to streamline the rental process, which can save you lots of time. Frank Harrison, regional security director for the Americas at World Travel Protection, gives tips.

Read more via Forbes

Upset Woman Lost Baggage While Traveling By Plane

‘Schedule Changes Are Miserable’: How To Handle A Flight Change Like A Pro

December 2022

When it comes to air travel, plans can change. As of late, labor shortages, economic uncertainty and a lingering pandemic have made flight schedules even more unpredictable. While there’s no substitute for a travel professional, here are some strategies to use to handle flight schedule changes.

Read more via USA Today here


Planning To Fly? You’ll Need This ID.

November 2022

For years the United States government has warned travellers they will need a security-enhanced Real ID to board domestic flights, and for years this requirement has been delayed until now. Beginning May 2023, all US travelers will need a Real ID to fly. Regional Security Director Frank Harrison weighs in on the topic.

Read more via The New York Times

Want To Really Get Away? Here’s Some Expert Advice For Digital Nomad Accommodations

November 2022

Finding the right accommodations abroad can be tricky. Here are some expert tips to get the best deals and ensure you’re safe thanks to author and travel expert Christopher Elliott.

Read more via Forbes

World Travel Protection wins Assistance Company of the Year Award in the 2022 International Travel & Health Insurance Journal Awards

October 2022

The ITIJ Awards 2022 took place on 27 October at the Megaron Athens Concert Hall, in front of a global audience of travel and health insurance industry professionals.

Read more here

10 Secrets For Travelling Solo According to Experts

October 2022

Travelling solo can provide a totally different type of experience and allow you to connect with yourself. Here are 10 tips to make sure you’re not caught off guard from Frank Harrison, North America Regional Security Director at World Travel Protection and other experts.

Read more via Yahoo!

Commuter walking on streets of London

Europe Travel Destinations: Where To Go And What To Do

September 2022

Europe is the top destination this fall for US travelers. Find out where everyone is going, and more importantly, how to find the best deals thanks to author and travel expert Christopher Elliott.

Read more via Forbes

The EMMAs logo

World Travel Protection wins Provider of the Year Award

August 2022

World Travel Protection has been recognised as the ‘International Health, Wellbeing or Security Management Provider of the Year’ at the annual Forum for Expatriate Management (FEM) APAC EMMA Awards.

Read more here

Strategic planning and brainstorming of coworkers.

10 Things to Know About Duty of Care and Travel Today

August 2022

Here’s a roundup of 10 things every company should know about duty of care and business travel in 2022 written by World Travel Protection’s General Counsel Grace Patenall, the legal expert on this matter.

Read more via ACC Docket 

Hipster man sitting on a bus in the city, travelling to work and reading newspaper

Traveling This Summer? It’s Never Too Soon To Start Planning Your Transportation

August 2022

With another car rental shortage this summer, you’ll need to plan your ground transportation sooner, think like a local, and consider alternative ways to get around. Read on for pro tips on how to lock in reliable ground transportation this summer.

Read more in USA Today

Young couple relaxing in hammock on beach

How to Survive Summer 2022 Travel Armageddon

July 2022

Kiersten Brown breaks down why the phenomenon “Travel Armageddon” is happening and tips on how to survive and thrive summer 2022 travel.

Read more via Black Girl Nerds

Travel Assist App demonstration

Cutting-Edge Cybersecurity Tech You Can Use To Secure Your Digitisation Agenda

July 2022

Tech is pushing the boundaries and redefining the future. Our Travel Assist App & Portal were named “notable innovations in business security” for 2022.

Read more via Dynamic Business 

Mature man working on laptop inside a camper van

A Sixth Of Business Travellers Have Combined A Work Trip With A Holiday

July 2022

Have you heard of ‘Bleisure’? Bleisure, is combining a work trip with a holiday; ideal right? But only a handful of business travellers do it. Regional Security Director Kate Fitzpatrick sheds some light in the article below.

Read more in Business Leader Magazine

Beautiful woman in Santorini

The Ultimate Guide To Traveling To Europe This Summer

June 2022

Going to Europe this summer? Here’s the ultimate travel guide to help you avoid 2022 pitfalls and make the most of your time off. Business development director Alex Twiggs shares some tips for business travelers.

Read more via Forbes

tourist looking at the screen of computer with the words travel insurance

A Summer Travel Survival Guide

June 2022

Travel has changed post-pandemic, here’s your summer 2022 travel guide with pro tips from the experts including North America Regional Security Director Frank Harrison.

Read more via The Washington Post 

Business People In Dubai

Tackling fraud in the Middle East and North Africa

May 2022

Recognized travel insurance investigations expert Phil Peart shares his tips in tackling fraudulent claims in the Middle East in this article.

Read more in ITIJ

Health passport of vaccination on phone screen

False Positive

May 2022

You can test positive for Covid-19 up to eight weeks post infection.Two of our experts, Dr Neil Slabbert, Regional Chief Medical Officer, and Dr. Joel Lockwood, Regional Chief Medical Officer, shed some light on some of the complexities of testing in this article.
Read more via Business Travel Magazine

man packing suitcase luggage including face mask

Security Expert Shares Holiday Essentials To Pack Including Zip-Lock Bags

April 2022

Here are some top tips on the holiday essentials to pack for emergencies and why it’s worth adding zip-lock freezer bags and a torch to your packing list according to North America Regional Security Director Frank Harrison.

Read more via The Daily Mirror 

The words travel insurance on a laptop screen

The Travel Landscape in 2022 is More Volatile Than Ever _ What Can Be Done About It?

April 2022

The travel environment in 2022 is more unpredictable than ever. As people return to business travel, organizations worldwide are turning to travel risk management solutions for help in navigating the complex risk landscape. Executive VP Mike Nole sheds some light on this topic. Read more below

Read more here

business woman sitting on a private plane

Lesson #1, You Can’t Manage Risk Alone

March 2022

If the pandemic and the crisis in Ukraine taught us anything, it’s that no one can manage risk alone. Check out page six in the Canadian Travel Press for a Q&A with World Travel Protection’s Regional Security Director for North America, Frank Harrison.

Read more via Canadian Travel Press

Young man in the mountains working on his laptop outside

Is Europe Travel Safe During Russia’s Invasion of Ukraine?

March 2022

The ongoing war in Ukraine has travellers rethinking upcoming trips to Europe. Our Regional Security Director for North America, Frank Harrison weighs in on whether there is cause for concern. Read the full AFAR article below.

Read more via AFAR Magazine 

many covid tests and a toy plane

False Positive

March 2022

With complex and ever-changing COVID-19 testing rules still in place for many destinations, unsuspecting business travellers are being disadvantaged. False positives or testing positive post recovery adds to the confusion. Dr. Neil Slabbert, Regional Chief Medical Officer and Dr. Joel Lockwood, Regional Chief Medical Officer, shed some light on the complexities.

Read more via The Business Travel Magazine

two men shaking hands

World Travel Protection Establishes Special Investigations Unit

March 2022

WTP established a SIU and named Phil Peart, who has decades of investigation experience, as the unit’s Senior Investigations Manager for the Asia-Pacific region. The new unit allows its global security team to aid clients in identifying risks and reduce their exposure to insider threats, fraud, and malicious acts.

Read more via Insurance Business Magazine

traveling and packing during the pandemic

How To Plan When Travel Plans Are Up In The Air

February 2022

With proper planning and risk management, travel should be back on everyone’s radar for 2022. The next question then, is how should travellers plan when the one thing that is constant is change? Global Security Services Manager, Rodger Cook breaks it down for us.

Read more via TTGmice 

Codes on your boarding pass

What To Know If An SSSS Code Shows Up On Your Boarding Pass

January 2022

Our Regional Security Director, Frank Harrison helps break down why travellers get flagged for a Secondary Security Screening Selection while going through security. (SSSS is the TSA’s way of flagging airline passengers for an enhanced screening.) Read on to learn why this can happen.

Read more via Conde Nast Traveler

travel risk management

What’s On Your List For 2022?

January 2022

Travel experts, including World Travel Protection’s Business Development Director, Alex Twiggs discuss the top 11 things a travel buyer should consider each year. Get up to speed quickly with these tips on navigating the changed landscape.

Read more via The Business Travel Magazine

COVID international travel pcr test

COVID-19 Travel Tips for Insurance Professionals

December 2021

WTP General Manager – Global Security Services, Rodger Cook, shares the latest advice on COVID-19 travel and safety tips. Read the full article for examples what it’s like to travel now as Rodger shares multiple stories of recent travellers navigating new regulations.

Read more via Insurance Business Magazine

woman working from home on a conference call

Should We be Working from Home Again?

December 2021

With the rapid spread of the Omicron variant this winter, many businesses are wondering if they need to reinforce a complete work from home schedule again. WTP CMO – Americas, Dr Joel Lockwood, discusses what businesses need to consider before making that decision.

Read more via Business Leader 

hotel room with a suitcase

Why International Travel is Different Now

November 2021

The pandemic has impacted many livelihoods and has lead to an increase in petty crime. World Travel Protection CEO, Adrian Leach, shares how travellers need to be more vigilant when travelling abroad.

Read more via

Climate change business travel

Climate Change’s Real and Present Threat to Business Travel

November 2021

Climate change is impacting travel. World Travel Protection Regional Security Director Frank Harrison discusses how organisations need to address this changing risk within their travel risk management program.

Read more via Business Travel News

woman at airport with luggage watching plane take off

Everything You Need to Know About International Flights

October 2021

World Travel Protection CEO, Adrian Leach, answers key questions about international travel. From where to get a COVID test and when you need one to what happens if you test positive before returning home, here’s the latest on COVID travel.

Read more via Escape

Private jet travel on runway

Travel Preparations and Assistance for VIPs

October 2021

Private travel is a luxury that comes with unique security considerations. In this article, World Travel Protection shares insight into the benefits and risks of private travel and how we support VIP travellers.

Read more via ITIJ

Air ambulance ground transfer evacuation

How COVID-19 Affected Critical Supply Chains

September 2021

While most air travel completely stopped during the pandemic, how have air ambulance providers adapted to travel restrictions and changing safety guidelines? Here, World Travel Protection’s Canada President, Will McAleer, shares his expert thoughts.

Read more via the ITIJ


World Travel Protection Expands Into the UK

July 2021

Our travel risk management services are now available in the UK. The expansion into this key market comes as borders reopen and international travel resumes, ensuring Britain-based organisations have the right support in place to travel safely.

Read more via Business Travel News

Paul Trotter World Travel Protection Security and Intelligence Lead

Growing Global Security and Intelligence Capabilities

July 2021

To help further support organisations looking to reduce travel risks, we’ve appointed new security and intelligence lead, Paul Trotter. Based at the Brisbane Command Centre, Paul brings extensive experience in complex political environments to the role.

Read more via Insurance Business Magazine

ISO 31030 travel safety compliance logo

Travel Safety Compliance with the New ISO 31030 Guidance

June 2021

How can organisations safely resume travel after the pandemic? Our Regional Security Director, Frank Harrison, shares how best practice models and the upcoming ISO 31030 guidance can provide additional support and reassurance.

Read more via HR Magazine

Female business traveller with COVID mask at airport

Revealed: COVID’s Impact on Socio-Economic Instability

June 2021

How has the global coronavirus pandemic changed business travel? And are organisations prepared for new corporate travel risks created by COVID? Our travel security expert Frank Harrison shares his thoughts.

Read more via Business Travel News Europe

Male travellers checking boarding pass at airport

10 Ways Travel Will Change Post-COVID

May 2021

What will travel look like when the world adjusts to a “new normal”? Our travel security expert Rodger Cook reveals the new dangers you need to be aware of, and how to adequately prepare for your trip in 2021 and beyond…

Read more via London Business Matters

Virgin Australia and Air New Zealand planes on tarmac

Is it Safe to Travel to New Zealand Right Now?

April 2021

How risky is it for Australians to travel to New Zealand? And is it safe to book a flight? Our travel security expert responds to New Zealand Prime Minister Jacinda Ardern’s recent COVID travel advice on trans-Tasman travel.

Read more via Escape Travel

Female and male business travellers at airport

A New World: How COVID Changed Corporate Travel

April 2021

With international travel restarting around the globe, our security expert looks at how the pandemic has changed the travel rules and regulations for corporate and academic travellers around the world.

Read more via PA Life

Male business traveller with mask catching train

Corporate Travel Risk Assessments During COVID

March 2021

Are you travelling for work or study? The global coronavirus pandemic has not only created new rules and regulations for business travellers, but fraud- and crime-related risks that didn’t exist previously…

Read more via The Art of Business Travel

Female holding up Australian passport

When will Australians be Able to Travel Internationally?

March 2021

Australia’s COVID vaccine rollout is underway, but when will its citizens be able to travel abroad? Our CEO, Adrian Leach, joins other travel industry experts in predicting when the country’s borders will finally open…

Read more via SBS News

Business people walking in building

Why COVID Passports Provide Extra “Peace of Mind”

February 2021

Could coronavirus vaccination passports restore confidence within the travel industry? Our CEO reveals why COVID immunisation records should be expedited to support Australian business and leisure travel

Read more via Insurance Business Australia

COVID mask and test proof for travel

Vaccination Certificates: Your New Passport to Travel?

February 2021

The Australian Government plans to introduce COVID vaccination certificates to help re-open its borders and boost tourism. Find out what our CEO, Adrian Leach, has to say about Australian immunisation passports.

Read more via Global Travel Media

Female and Male business travellers at airport

World Travel Protection Partners with Zurich Insurance

October 2020

Zurich Insurance Group has selected our expert assistance team as the global assistance provider for its new comprehensive business travel product offering. Discover what this new partnership means for corporate travellers.

Read more via Travel Weekly

Female nurse testing a patient for COVID

Expert Business Travel Tips for Staying Safe During COVID

September 2020

Whether you’re travelling for business domestically or internationally, there are new travel risks to mitigate. Discover our medical expert’s advice for travelling safely during the pandemic, plus what to do if you test positive for COVID while travelling…

Read more via PASA (Procurement and Safety Australia)

Closed sign on store during COVID

Global Recession Increases Travel Health and Safety Risks

August 2020

The coronavirus pandemic hasn’t only created health risks for business travellers – it has created several new safety risks too. Our security expert reveals how to avoid the new dangers created by the COVID economic downturn…

Read more via Travel Talk magazine

Female traveller getting pickpocketed

COVID Travel Scams on the Rise, Warn Experts

August 2020

Are business travellers at greater risk of being targeted by criminals and fraudsters during COVID? Our security expert Rodger Cook explains why the coronavirus pandemic’s effect on economies worldwide creates new dangers for corporate travellers…

Read more via Travel Weekly

ITIJ app survey

Only 20% Of Business Travellers Use A Travel Assistance App

April 2023

A new survey revealed that despite 65% of business travellers having access to a travel assistance app, only 20% actually use it. The main reasons for this are concerns about privacy and cyber security. Yet, travellers should have a travel assistance app on their smartphone when they are away for work purposes for their own protection.

Read more via ITIJ

Want to Learn More About our Travel Assistance Expertise?

You can read more thought leadership and expert advice from our World Travel Protection team in our Travel Assist Content Hub or by listening to our travel podcast, NAVIGATE.

If you’re a risk manager responsible for travelling personnel, you can speak to our team about our Travel Risk Management Solutions by filling out the form below.

Alternatively, if you’re a journalist wanting to speak to one of our travel industry experts for an upcoming travel industry news story or thought leadership piece, please fill out the form on our Contact Us page and we’ll be in touch.