Brokers and World Travel Protection

We work with brokers and seamlessly integrate with insurance companies

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We have the best-in-class intelligence, travel technology, team, and service packages; but what sets us apart is the personalized attention we give to you and your clients. We’ve provided millions of travelers our services in the 30 years we’ve been in business and we pass that knowledge and trust we’ve built in the industry on to you.

 

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We work collaboratively with brokers and our medical and security services seamlessly integrate and enhance existing insurance policies, resulting in less claims and cost which is passed down to your client.

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    Broker FAQs

    How do WTP contain cost for brokers?

     

    Travellers have the ability to share their location within a general 5km radius. This ensures they receive relevant information while alleviating concerns of constant tracking. High-precision tracking is also available and is triggered when the traveller activates the emergency call button.

    What incentives are there for staff?

     

    To help travellers better prepare for future trips, they have the power to add any number of countries to their interest list within our Travel Assist App. Once added, they’ll gain access to each country’s intelligence report and can view all alerts for those countries on the app.

    How do staff get in contact with WTP?

     

    Our Travel Assist App connects travellers to emergency help whenever they need it. If a medical or security issue impacts their trip, they can click the ‘Emergency Assistance’ button within our app. This immediately triggers their location and provides the option to call our 24-hour Command Centre.

    Our Products

    Travel & Medical Assistance

    Healthcare medical technology network

    • 24/7 Access to Care While Traveling

    • Insurance Benefit Coordination & Claim Support

    • International & Domestic Hospital and Ambulatory Transfers

    • Evacuation and Repatriation Support

    • Telehealth with eScript Support

    Security Assistance

    Riskline WTP COVID19map

    • 24/7 Security Response and Evacuation Services

    • Crisis response to Kidnap and Ransom, Disappearance, Blackmail, Extortion

    • Trip Intelligence and Incident Alerts

    • Access to Travel Risk Management App and Portal (GPS Member Tracking)

    Consulting

    Happy businesswoman on a business trip walking in the hall of the hotel and talking on the phone.

    Comprehensive assistance options available*

    World-Class Technology That Protects Your Clients 24/7

    Our Travel Risk Management Tools help mitigate risk, monitor crises in real-time, and provide around-the-clock support.

    Travel risk management tools
    Travel Technology

    Traveler Tracking Portal and App Powered by Onsolve, Informed by Riskline

    225 Countries

     

    Over 20 Languages

     

    High precision GPS

     

    Automated Alerts

     

    Map view of Travelers

     

    Incident Monitoring & Reporting

    Travel Assist App demonstration

    Discover our Travel Assist App

    Our Travel Assist App helps travellers on-the-ground, informing them in real-time of emerging or endemic risks directly in their travel path.

    This allows travellers to take ownership of their own safety, continuously monitor their environment, or call for reassurance or further information about emerging or evolving situations if they need.

    Location Sharing

     

    Travellers have the ability to share their location within a general 5km radius. This ensures they receive relevant information while alleviating concerns of constant tracking. High-precision tracking is also available and is triggered when the traveller activates the emergency call button.

    Travel Assist App

    Countries of Interest

    Travel-Assist-app-5-155x300

     

    To help travellers better prepare for future trips, they have the power to add any number of countries to their interest list within our Travel Assist App. Once added, they’ll gain access to each country’s intelligence report and can view all alerts for those countries on the app.

    24/7 Emergency Assistance

     

    Our Travel Assist App connects travellers to emergency help whenever they need it. If a medical or security issue impacts their trip, they can click the ‘Emergency Assistance’ button within our app. This immediately triggers their location and provides the option to call our 24-hour Command Centre.

    Travel-Assist-app-2-155x300
    Why WTP?

    ISO 31030: Peace of mind for business travellers

    We benchmark ourselves against the New ISO 31030 Standard and notice its impact on travel risk mitigation.

    Discover how you can promote a culture of trust for your clients.

    World Travel Protection ISO 31030 guides
    Stethoscope And Calculator

    Medical Cost Containment

    As WTP provides medical and security travel assistance to leisure and business travellers, we leverage those volumes when negotiating discounts for medical treatment and aeromedical transfers. Third party costs are passed through to our clients – we do not mark-up provider costs. We provide the original invoice to ensure complete transparency and peace-of-mind.

    Commission

    As WTP provides medical and security travel assistance to leisure and business travellers, we leverage those volumes when negotiating discounts for medical treatment and aeromedical transfers. Third party costs are passed through to our clients – we do not mark-up provider costs. We provide the original invoice to ensure complete transparency and peace-of-mind.

    Happy businessman checking into hotel
    Key Facts About WTP

    1,000,000

    Calls for help received every year

    1,000

    Repatriations & evacuations conducted every year

    50,000

    Emergency assistance cases handled every year

    24/7

    Security and medical assistance alerts and access

    29,000

    Alerts sent per year

    225

    Countries and territories covered

    We have dedicated emergency travel assistance Command Centres located in Brisbane (Australia) and Toronto (Canada). We also have supporting Assistance Centres in Shanghai (China) and in Buenos Aires (Argentina) via our sister company Universal Assistance. A new Command Centre will also be opening in London (the UK) soon.

    These global emergency assistance Command Centres are staffed with over 200 highly qualified personnel, including doctors, registered nurses and registered paramedics, and security, case managers and logistics professionals who operate seven days a week, 24 hours a day, 365 days a year.

    See our 24-Hour Worldwide Emergency Assistance in Action

    What Our Clients Say About Us
    Superior Support and Expertise

    “World Travel Protection provides a high level of customer service to our students and staff. Its program allows our travellers to be prepared before travel and keeps them updated about changing situations during their trip. World Travel Protection’s management of emergencies in a variety of locations has also been of the highest level and personalised to the situation and traveller.”

     

    Travel Manager, QUT

    Exceptional Assistance Support

    “World Travel Protection’s emergency assistance [team] swung into action and arranged everything for us – a first-class hospital in Shanghai, the ambulance to the hospital, an immediate hospital cost guarantee, and a level of personal interest and care that was exceptional and unexpected.”

     

     

    Chairman, Dymocks

    Best Travel Assistance Company

    “World Travel Protection has continually proven it can provide a superior assistance service at a competitive cost. When our clients need it most, their team delivers. We have held them in high esteem since April 2001. They also provide reports to help us monitor the needs of our clients and at considerably less cost than other providers.”

     

    National A&H Manager Australia, Chubb Insurance

    Experienced and Knowledgeable

    “World Travel Protection has the experience, a preparedness to share knowledge, and a team that partners [with] key customers. This is very important and sets you apart. Your competition put spin on the process and talk it up but have limited on-the-ground experience.”

     

     

    Leisure Travel Manager, Australian Insurer

    Want to learn how our World Travel Protection teams use best-in-class technology and industry expertise to provide our corporate clients and leisure customers with world-class medical, travel, and security assistance support?

    Simply fill in the form to receive the resources to get your started.