Keeping Travellers Safe and Connected 24/7
No one plans for things to go wrong when they’re travelling, but living in a world where pandemics exists, terrorist attacks can occur, and simple accidents can turn into costly hospital visits, it’s important to have access to the right information and support.
Wherever you are in the world – or whoever you’re responsible for keeping safe – our Travel Risk Management Tools are what you need.
Discover our Travel Assist Management Portal
This is our one-stop solution for keeping travellers safe and informed when they’re abroad, while also helping keep those responsible for their safety in-the-know at all times.
The Travel Assist Management Portal enables an organisation’s risk manager to monitor global risks, locate their travellers and identify where and if threats may occur. It also provides the mechanisms for risk managers and our 24/7 Command Centre to communicate with travellers and manage a more coordinated response to incidents.
The Travel Assist Portal provides an organisation’s risk managers or those responsible for travelling staff, students or customers with a snapshot summary of alerts and potential risks that may affect their travellers throughout the world in real-time.
Quick & Easy Communication
Using geo-location technology via the Travel Assist App, our Travel Assist Portal displays travellers’ locations. If they may be impacted by a world event, both our World Travel Protection team and an organisation’s staff can communicate with them directly via the portal to determine if they are safe or in need of help.
Risk managers or internal staff responsible for travellers can review current, in-depth information about countries where their travellers are currently located or plan on travelling to, including crime rates, terrorism threats, and natural hazards.
Travel management companies are integrated with our Travel Assist Portal, automatically feeding all itinerary bookings and changes directly into our portal so organisations can see their travellers’ plans in one place.
COVID-19 Travel Map
Our global COVID-19 dashboard allows customers to access up-to-date information and travel advice about coronavirus outbreaks around the world on a daily basis. The COVID-19 travel risk map and dashboard provides travellers with information such as current entry and exit requirements, mask requirements, and local isolation periods.
This information allows risk managers to quickly assess the COVID-19 risk level in countries before deciding to go ahead with travel, as well as view more in-depth information about the latest threats and regulations to support travellers during their trip.
Get Access to our Travel Assist App
Our Travel Assist App helps travellers on-the-ground, informing them in real-time of emerging or endemic risks directly in their travel path. This allows travellers to take ownership of their own safety, continuously monitor their environment, or call for reassurance or further information about emerging or evolving situations if they need.
Travellers have the ability to share their location within a general 5km radius. This ensures they receive relevant information while alleviating concerns of constant tracking. High-precision tracking is also available and is triggered when the traveller activates the emergency call button.
Countries of Interest
To help travellers better prepare for future trips, they have the power to add any number of countries to their interest list within our Travel Assist App. Once added, they’ll gain access to each country’s intelligence report and can view all alerts for those countries on the app.
24/7 Emergency Assistance
Our Travel Assist App connects travellers to emergency help whenever they need it. If a medical or security issue impacts their trip, they can click the ‘Emergency Assistance’ button within our app. This immediately triggers their location and provides the option to call our 24-hour Command Centre.
We’re with Travellers Every Step of the Way
Wherever people are in the world, our travel risk management tools are looking out for them. Our World Travel Protection team of travel, medical and security risk experts continually monitor worldwide events to bring travellers – and the ones responsible for their safety – real-time updates via our tools, and 24/7 access to our medical, travel and security assistance services.
Access to our World Travel Protection Travel Assist Management Portal and Travel Assist App is available to all our corporate, education and leisure travel customers.
To schedule a demo of our Digital Tracking Solutions, fill out the form below.