Worldwide Security Assistance Services

We are security assistance experts committed to helping travellers prevent or mitigate travel risks and supporting them when something goes wrong.

No traveller plans to be involved in a security incident, but incidents can – and do – happen. The World Travel Protection global security team understands the risk and the potential impact incidents have on travellers and those responsible for them, and we’re here to help you manage these situations with greater safety and ease.

Mitigating and Minimising Travel Security Risks

At World Travel Protection, our global security assistance services are proactive and insights-driven, aimed at preventing threats before they become an issue. Through our world-class technology and intelligence tools, we empower our travellers and their risk managers to make smarter, safer choices before, during and post-travel.

“Our international security team has access to up-to-date intelligence that most travellers and corporations with travelling workforces do not,” says Rodger Cook, World Travel Protection’s General Manager – Security Services, who oversees intelligence-gathering operations from our state-of-the-art 24/7 Command Centre in Brisbane, Australia.

“Together, our travel security risk management experts use our technology to help mitigate risks via real-time alerts delivered to travellers on-the-ground, wherever they may be.”

Having the support of the World Travel Protection team means travellers can avoid risks and organisations can enhance security measures that keep their people safe.

Our Travel Security Solutions for Travellers and Risk Managers

Navy World Icon

Country Analysis

Our Travel Assist Portal contains detailed country and city guides that are continuously updated, providing risk managers with important information on the destinations their travellers are visiting or plan to visit. This information helps risk managers make informed decisions and also helps them mitigate any potential risks.

Navy travel helpline icon

Safe Passage

Should a serious security incident occur, we can deploy our security assistance network to support the effected travellers. Working closely with the companies’ representatives, we ensure travellers are provided with actionable intelligence and given clear instructions on the actions needed to be taken to ensure they are removed from harm’s way.

Blue training class icon

Security Training

To enhance traveller safety and help them mitigate potential risks, we offer our travellers and their risk managers with invaluable security training from our travel security experts. Conducted either on-site or via video call, our security experts can train travellers to spot and deal with potential security risks. We also offer bespoke training programs tailored to a company’s policies and procedures.

Navy phone icon

Travel Assist App

Our World Travel Protection security experts and risk managers can keep in contact with travellers via our market-leading Travel Assist App. Thanks to its geo-location capabilities, our security team in our Command Centres can monitor where our travelling personnel are at any point in time, and continually assess any potential risks in real-time.

Expert Help When Security Threats Arise

Our World Travel Protection team has over 30 years’ experience keeping travellers safe. Should a potential threat turn into a real risk, our team will not only know about it – they’ll also know how to help.

“A lot of businesses – particularly small and medium-sized enterprises – don’t necessarily have the resources to identify threats and make informed decisions,” says Cook.

“By continually monitoring global threats from within our Command Centres, we can relay relevant information to travellers immediately via our Travel Assist App and to their risk managers via our Travel Assist Portal. This helps ensure travellers can make the right decisions at the right time and get help if they need it.”

World Travel Protection global security assistance services include:

Blue 24hr icon

24/7 Overseas Security Assistance

When a security incident – such as a riot, political uprising, terrorist attack or natural disaster – puts travellers or expatriates at risk, help is only a phone call away. Our emergency assistance team is available to offer support and advice 24-hours a day, seven days a week, 365 days a year.

Navy horn icon

Real-Time Security Alerts

Security threats can evolve rapidly and change fundamentally, and they can affect travellers on both short and long trips. Our automated pre-trip and mid-trip security alerts ensure we’re keeping our travellers continually informed of the most up-to-date security information affecting their plans and safety.

Navy man run through door icon

Coordination of Evacuations

Should a traveller find themselves in an unsafe situation while overseas, our security assistance network will be deployed to support an evacuation. Updates via our Travel Assist Portal ensure their risk managers stay informed throughout the situation, giving them extra peace of mind.

Additional Security Training Solutions

Our World Travel Protection team also offers additional security training solutions to ensure travellers and their risk managers are well-prepared for a wide range of travel risks while away from home. These include:

Training Solution Examples:

  • Active Shooter Safety Training
  • Female Traveller Safety Training
  • LGBTQ+ Travel Awareness Training
  • Global Road Safety Training

Putting Traveller Safety First

“Forewarned is forearmed,” says Cook. “By monitoring security threats and risks, our teams are equipped to determine the actions required to tackle security challenges before they arise, helping us to protect and save our travellers lives.”

To learn how our cutting-edge travel security assistance technology can help support travellers and help businesses manage travel risks and security issues, schedule a demonstration of our Travel Risk Management Solutions today – simply fill out the form below.