Partner with us: Global medical assistance for travel assistance providers

Are you a travel assistance provider seeking reliable support in regions where your network is limited? We’re here to help.

As a trusted partner to assistance providers worldwide, we offer seamless integration of our global medical assistance services to extend your reach and strengthen your response capabilities. Wherever specialised support is needed, our extensive global network and regional expertise is available to you.

With dedicated Command Centres in Australia, the UK, and the Canada, we provide 24/7 access to our experienced team of in-house registered nurses, paramedics, doctors, and security experts, all committed to ensuring the safety and well-being of your travellers.

Plane wing

Key benefits of partnering with World Travel Protection

World Travel Protection assistance services are trusted by providers worldwide. As the core partner of the International Assistance Group (IAG), we are internationally recognised and accredited for delivering high-quality medical and travel assistance across regions including Australia and New Zealand, Central, Eastern, and South-Eastern Asia, Europe, North America, and beyond. Many leading travel assistance providers rely on our regional expertise to support their travellers, especially in locations where their own networks may be limited.

30+ years’
experience

In-depth knowledge and experience of the global healthcare systems.

24/7 medical
assistance support

Our in-house team of medical experts are available to support your travelling personnel 24 hours a day, seven days a week.

Cost-effective
solution

Straightforward case fees based on the nature of the incident and intervention required, with zero markups on third-party costs

Our three global Command Centres in Toronto, Brisbane, and London are state-of-the-art assistance platforms backed up with a robust business continuity plan. We also have a supporting center in Buenos Aires through our sister company Universal Assistance.

These global emergency assistance Command Centres are staffed with qualified personnel, including doctors, registered nurses and registered paramedics, and security, case managers and logistics professionals who operate seven days a week, 24 hours a day, 365 days a year.

World Travel Protection World Map Showing Our Command Center Locations

How it works

Here’s how to partner with us:

Reach out.

Contact us to discuss your specific needs and how we can assist.

Tailored solutions.

We’ll work with you to develop a support plan that aligns with your requirements.

Ongoing partnership.

Access our network of support to ensure the best outcomes for your clients.

Leverage our medical assistance support services available around the world:

  • Locating the nearest suitable doctor, medical clinic, dentist, or specialist

  • Arranging doctor appointments, ambulance, and hospital admissions

  • Obtaining medical reports and hospital records

  • Coordinating emergency air ambulance evacuations

  • Coordinating commercial repatriations with medical escorts

  • Arranging for the return of mortal remains

  • Facilitating guarantee of hospital medical bills

  • Arranging telemedicine consultations for low acuity cases

Curious to learn more or discuss your specific requirements? Get in touch with our team today.

Simply click the link below, and one of our team will be in touch.