Travel insurance is not enough. Get expert support when illness or injury strikes abroad.
When your people travel for work, their safety and wellbeing are paramount. Whether it’s a sudden illness or a medical emergency overseas, your travellers deserve expert care.
At World Travel Protection, we’ve been providing trusted global medical travel assistance for over 30 years. From minor health issues to critical incidents, we help travellers access the right care at the right time, anywhere in the world.
24/7 travel medical support – wherever you are
When you call us, you’re connected directly to our experienced medical travel assistance team – registered nurses, paramedics, and specialists who guide care decisions in real time.
This not only reduces stress for travellers, but also helps organisations fulfil their duty of care and manage travel risk effectively.
Let’s talk about protecting your travellers
Want to learn how we can support your travel risk program with global medical expertise?
Worldwide medical assistance. Local expertise.
Our worldwide network includes over 85,000 medical providers, including hospitals and clinics with trusted reputations. In critical cases, we also facilitate emergency travel help like medical evacuations or medical repatriation, ensuring access to centres of excellence.
We provide:
85,000
Global providers
24/7
Emergency medical assistance
Support
With evacuation & repatriation
Telehealth
With eScript capabilities
Medical evacuation and repatration services
In serious cases, we arrange air ambulance and international repatration services, commercial flights with medical escorts, or ground transfers – based on clinical condition and geography.
Urgent evacuations via fixed-wing or rotary air ambulance
Urgent evacuations occur due to the serious nature of the customer’s medical condition and/or their location, and need to be arranged within the shortest time frame possible.
Repatriations with onboard medical escort staff
Repatriations are complex operations that involve airline approvals, medical clearances, and post-arrival care arrangements in the traveller’s home country. We handle it all to ensure a seamless, safe return.
“Medical facilities can vary significantly from country to country,” says Dr Neil Slabbert, Regional Chief Medical Officer, Asia Pacific. “That’s why we’ve built strong relationships with providers worldwide-to ensure our travellers receive the best care available.”
A preventative approach to medical travel risk management
Good medical assistance starts before a trip even begins. We help organisations prepare travellers by identifying potential health risks and gaps in local infrastructure.
By supporting informed travel decisions, we help reduce medical incidents and improve outcomes for your people.
Our approach includes:
Individual traveller assessments
Based on destination health risks, the activities the traveller, will undertake and the traveller’s state of health.
Pre-trip health planning
Ensuring all extra medications, vaccinations and health considerations are taken into account before travelling.
Travel risk advisories
Through the Travel Assist app and portal to educate the traveller and employer about risks in the destination.
Real-time medical updates
Including incident monitoring and updates on medical conditions.
Why organisations choose World Travel Protection
With our preventative, responsive and compassionate approach, we help organisations to:
